The DCR Systems Foundation
About DCR Systems, LLC:
DCR Systems offers outsourced, turnkey accident repair centers based on "lean manufacturing" principles, which eliminate many of the inefficiencies associated with auto body repair. DCR Systems is owned by the Giarrizzo family, a well-respected name in the collision repair industry through the operation of Cleveland-based JSI Collision Centers, which they established in 1946. JSI grew from a single location to a four-store chain in Northeastern Ohio with annual sales of $12 million and was twice recognized by the industry as "Collision Business of the Year" for its customer service and standardized operating procedures. The business was acquired in 1999 by Sterling Autobody Centers and four years later, grew to 39 locations. In 2001, Allstate Non-Insurance Holdings, Inc. acquired Sterling, and Michael Giarrizzo Jr. took the position of chief operating officer for the Sterling division. While leading operations, Giarrizzo grew the company by establishing an additional 21 "greenfield" stores in just two years. Giarrizzo subsequently left his position in 2003 to start DCR Systems - with the vision of reinventing the collision repair industry and returning a body shop revenue stream to dealers seeking to retain loyal customers by completing their customer offering.
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A Message from CEO Michael Giarrizzo, Jr.
During my career, I have been fortunate to be a part of two of the most dynamic organizations in the history of the collision repair industry. JSI Collision Centers was a local four-store business that had been part of my family for more than 50 years. It was an organization that set new standards for the customer experience standards that raised the bar. We were brought up to welcome and treat our customers as part of our family.
In 1999, JSI Collision Centers became part of Sterling Auto Body Centers. The excitement of that acquisition was in joining a team whose vision was to change the industry. Those years at Sterling were an incredible experience of rapid growth and rapid change. In 2001, Sterling was acquired by Allstate Holdings, providing another incredible developing and learning opportunity.
We had accomplished a great deal, but we realized that our vision was not yet complete. It was time to set out once again. Only now, we have the advantage of incredible experience, an incredible team and a clean sheet of paper.
DCR Systems was born out of our passion to revolutionize collision repair. Our commitment to being the very best organization on the planet has never been greater. We formed DCR Systems to fulfill that mission. Come take a look at the following pages and see why we think its such a special place.
Michael Giarrizzo, Jr., President & CEO
8697 Tyler Blvd., Mentor, OH 44060
Phone: (440) 205-9900
Hours: Monday - Friday 7:30 a.m.- 5:30 p.m., Saturday 8:30 a.m.- 12:30 p.m.
Gallery Collision Services
128 Carnegie Row, Norwood, MA 02062
Phone: (781) 769-0163
Hours: Monday – Friday, 7:30 a.m. - 5:30 p.m.
Metro Accident Repair Center
15541 Brookpark Road, Brook Park, OH 44142
Phone: (216) 267-6559
Hours: Monday - Friday 7:30 a.m.- 5:30 p.m., Saturday 8:30 a.m.- 12:30 p.m.
Mike Johnsons Collision Center
1115 8th ST Court S.E., Hickory, NC 28602
Phone: (828) 358-4802
Hours: Monday - Friday, 7:30 a.m.-5:30 p.m.
Shults Accident Repair Center
254 Fluvanna Ave., Jamestown, NY 14701
Phone: (716) 664-0137
Hours: Monday - Friday, 7:30 a.m.-5:30 p.m., Saturday, 8 a.m.-12 noon
8697 Tyler Blvd
Mentor, Ohio 44060
Phone: (440) 205-9900
Toll-Free: 1 (888) DCR-9902
Fax: (440) 205-9929
For more information about DCR Systems, call 1-888-DCR-9902 or e-mail info@dcrsystems.net
To inquire about purchasing a DCR Systems Accident Center, call 1-888-DCR-9902 or e-mail info@dcrsystems.net
To inquire about licensing the DCR Systems operating model, contact Michael Giarrizzo, Jr. at (216) 978-6806 or e-mail him at mgiarrizzo@dcrsystems.net
To inquire about technical employment opportunities, e-mail abarros@dcrsystems.net
To inquire about the status of your vehicle CLICK HERE.
To add you name to our mailing list CLICK HERE.
For directions to one of our repair centers CLICK HERE.
The lead global strategic partner with DCR Systems.
Spray-Tech
Engineering refinish equipment optimized for the DCR Systems process.
Car-O-Liner
The leading global provider of collision repair systems.
Collision Services
A true Shop in a Box utilized at every new DCR Systems location.
Summit Software Solutions
Supporting the DCR Systems process and propriety software.
Cintas
Providing each DCR location with uniforms and related supplies.
Mattei Compressors
Providing a complete, reliable, and quiet compressed air package.
Eurovac
DCR Systems utilizes the Eurovac vacuum system in each work space.
GMG/Envirosafe
Handling all aspects of safety and compliance for DCR Systems.
Shults Presents
The Future of Collision Repair
Welcome to a body shop like no other. Shults Accident Repair Center uses the latest advancements in vehicle repair which allows us to provide:
- A Guaranteed Completion Date that Eliminates the Guesswork
- Verified & Documented Quality Assurance for Each Step in the Repair Process
- Lifetime Written Warranty on Service and Parts
- Rental Cars on Premise Plus Towing Assistance
One Call to Shults’s Accident Repair Center:
- We’ll pick up your vehicle
- Arrange for alternate transportation while your car’s being repaired
- Work with your insurance company
- Repair your vehicle, clean it inside and out, and return it on-schedule
Quality Collision Repair for All Types of Vehicles
